Cancellation and No-Show Policy

We are committed to providing high-quality service and prompt, efficient care.

To ensure optimal management of our schedule and to respect everyone's time, we have established the following cancellation policy.

 

Cancellation Notice

• If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance.

 

Ways to Contact Us

You may cancel or reschedule an appointment through any of the following methods:

• Phone: 1-800-761-1183
• Email: info@canadaset.com
• SMS : 438-701-4396 

 

Appointment Reminders

To support you in your follow-up, we send appointment reminders via email, SMS, or phone call. For virtual appointments, a link will also be provided.

 

Repeated Absences or Cancellations

• After two cancellations or no-shows, we reserve the right not to schedule any further appointments.

 

Special Cases

• For patients followed in certified clinics, this policy may vary. Please refer to your clinic's specific policy if applicable.

Thank you for your cooperation.